Terms of Service

These Terms of Service govern your use of the Inspect My Chef™ mobile application and the website at inspectmychef.com(together, the “Service”), operated by SimTech Affiliates LLC, a North Carolina limited liability company. By using the Service you agree to these Terms.

Beta version

The app is currently offered as a pre-release (beta) version. Features may change, stop working, or be removed, and data stored on your device may not carry over between versions. Every feature is free during the beta. If you send us feedback, you agree that we may use it to improve the Service without any obligation to you.

Use of the Service

We grant you a personal, non-exclusive, non-transferable license to use the app for your own non-commercial use. You agree not to disrupt the Service, scrape data beyond reasonable personal use, attempt to bypass access rules or subscription gates, or impersonate any person or entity.

Coverage

The Service currently covers restaurants in Charlotte, Raleigh and Gastonia, North Carolina (Mecklenburg, Wake and Gaston counties) and Birmingham, Alabama (Jefferson County), and London and Brighton & Hove in the United Kingdom. Coverage can change, and a place may be added or removed at any time.

Inspection data

Restaurant inspection scores, grades and ratings in the Service come from publicly available government records and are shown as the issuing authority published them — we do not convert them into a score of our own. We refresh this data on a best-effort basis (currently at least every two days), but we are a messenger, not a regulator: we do not guarantee that any specific rating is current or error-free at the moment of viewing, and the issuing authority’s own record — credited on every listing — is always the source of truth. Score history, trend labels (such as Improved, Declined or Steady) and score-change alerts are calculated from those published records, are provided for information only, and may be incomplete. Ratings are not health advice; always confirm sensitive details with the relevant health department. Data sources and their licences are listed on our Sources page.

Maps, locations & directions

Map pins mark a restaurant’s street address and can be approximate. Directions are provided by the third-party navigation app you choose (such as Google Maps, Apple Maps, Waze, Citymapper or Moovit); your use of that app is governed by its own terms and privacy policy, and we are not responsible for its routes, availability or content. The map in the Android app uses Google Maps features and content: by using it you are also bound by the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy. On iPhone the map is provided by Apple Maps under Apple’s terms.

Your content (Community Notes)

If you opt in to sharing, you keep ownership of the ratings and notes you post, and you grant us a worldwide, royalty-free license to display them in the Service. You agree not to post content that is unlawful, deceptive, harassing, hateful, or obscene, or that contains personal information about others. We may hide or remove content that violates these rules and may restrict accounts that repeatedly break them. You can report any note and block any author from within the app, and you can edit a note for 24 hours after posting and delete your notes at any time.

Subscriptions & billing

During the beta every feature is free and there is nothing to buy. When Premium launches, optional Premium features will be sold as auto-renewing subscriptions billed through your Apple App Store or Google Play account at the price shown before purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; you can cancel anytime in your app-store account settings, and cancellation takes effect at the end of the paid period. New users may receive a free trial or introductory access; unused portions are forfeited on purchase where store rules provide. Refunds are handled by Apple or Google under their policies.

Verified listings (restaurant owners)

Verified listings are planned and not yet available. When they open, restaurant owners may claim their listing and, once ownership is confirmed, purchase a Verified subscription. Ownership claims are reviewed by our team and may be approved or declined at our discretion; providing false ownership information is a violation of these Terms. Verified status requires maintaining the eligibility standard shown in the app (currently the health authority’s top rating tier) and an active subscription, and may be suspended if either lapses. A Verified badge indicates a confirmed owner relationship — it is not an endorsement of the restaurant by SimTech Affiliates LLC.

Trademarks

Inspect My Chef™ is a trademark of SimTech Affiliates LLC. The names of government agencies and of navigation apps belong to their respective owners and are used only to identify them; no endorsement is implied.

No warranties

The Service is provided “as is” and “as available.” SimTech Affiliates LLC makes no warranties, express or implied, regarding accuracy, availability, or fitness for a particular purpose.

Limitation of liability

To the maximum extent permitted by law, SimTech Affiliates LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for decisions made in reliance on inspection data in the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim arose.

Changes to the Service or Terms

We may add, change, or remove features over time, and we may update these Terms. Material changes will be posted on this page with an updated effective date; continued use after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws principles. If you are a consumer living in the United Kingdom, you keep the protection of the mandatory consumer laws of your country, and nothing in these Terms affects your statutory rights.

Contact

Questions? Email Simtechaffiliate@simtaff.com or see our Support page.